May tanong? Nandito kami para sa’yo. 

 

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1. General Use

By using this website, you confirm that:

• You are at least 12 years old or using the site under supervision of a parent/guardian
• All information you provide is accurate and complete
• You will not use our website for any illegal or unauthorized purpose

We reserve the right to refuse service to anyone at any time.

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2. Products & Information

We strive to ensure that all product details, descriptions, and prices are accurate. However:

• Product results may vary per individual
• Information provided is for general wellness purposes only and should not replace professional medical advice

We reserve the right to modify product details and pricing without prior notice.

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3. Orders & Payments

• All orders are subject to confirmation and availability
• We reserve the right to cancel or refuse any order if necessary
• For Cash on Delivery (COD), please ensure that someone is available to receive the package

Failure to receive COD orders may affect future transactions.

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4. Shipping & Delivery

• Delivery times may vary depending on your location and courier
• Delays may occur due to unforeseen circumstances (weather, logistics issues, etc.)
• Customers are responsible for providing accurate shipping details

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5. Return & Refund

Returns and refunds are subject to our Return & Refund Policy.
We only accept valid claims for damaged, defective, or incorrect items within the allowed period.

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6. Intellectual Property

All content on this website (logos, text, images, branding) is owned by Dok Natural Herbal Drops and may not be used, copied, or reproduced without permission.

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7. Limitation of Liability

Dok Natural Herbal Drops shall not be liable for:

• Any indirect or incidental damages from product use
• Misuse of products
• Delays or issues caused by third-party services (couriers, payment providers)

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8. User Conduct

You agree not to:

• Submit false or misleading information
• Attempt to disrupt or hack the website
• Use the website for fraudulent activities

Violations may result in account restriction or legal action.

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9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

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10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will take effect once posted on this page.

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11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines.